Privacy Policy

1. Introduction

Welcome to PromptTuner ("we," "our," or "us"). We are committed to protecting your personal information and your right to privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our prompt optimization service.

By using PromptTuner, you agree to the collection and use of information in accordance with this policy. If you do not agree with our policies and practices, please do not use our service.

2. Information We Collect

2.1 Personal Information

We collect personal information that you voluntarily provide to us when you:

• Register for an account
• Subscribe to our services
• Contact us for support
• Use our prompt optimization features

This information may include:

• Name and email address
• Account credentials
• Payment information (processed securely through Razorpay)
• Profile information

2.2 Usage Data

We automatically collect certain information when you use our service:

• Prompts you submit for optimization
• API usage statistics and metrics
• Device information and browser type
• IP address and location data
• Usage patterns and preferences

3. How We Use Your Information

We use the information we collect to:

• Provide, maintain, and improve our prompt optimization services
• Process your transactions and manage your subscriptions
• Send you technical notices, updates, and support messages
• Respond to your comments, questions, and customer service requests
• Monitor and analyze usage patterns and trends
• Detect, prevent, and address technical issues and security threats
• Personalize your experience and improve our AI models

4. Data Storage and Security

We implement appropriate technical and organizational security measures to protect your personal information. Your data is stored securely using MongoDB with encryption at rest and in transit. However, no method of transmission over the Internet is 100% secure, and we cannot guarantee absolute security.

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required by law.

5. Data Sharing and Disclosure

We do not sell your personal information. We may share your information in the following circumstances:

• Service Providers: We work with third-party service providers (such as Clerk for authentication and Razorpay for payments) who help us operate our service
• AI Model Providers: Your prompts are sent to AI model providers (like Google Gemini) for processing, subject to their privacy policies
• Legal Requirements: We may disclose your information if required by law or in response to valid legal requests
• Business Transfers: In connection with any merger, sale, or acquisition of all or a portion of our business

6. Your Privacy Rights

Depending on your location, you may have the following rights:

• Access: Request access to your personal information
• Correction: Request correction of inaccurate data
• Deletion: Request deletion of your personal information
• Data Portability: Request a copy of your data in a portable format
• Opt-out: Opt-out of marketing communications

To exercise these rights, please contact us at kumarsahani1311@gmail.com

7. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to track activity on our service and store certain information. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our service.

8. Third-Party Services

Our service integrates with third-party services:

• Clerk: For user authentication and management
• Razorpay: For payment processing
• Google Gemini: For AI-powered prompt optimization
• MongoDB: For data storage

These third-party services have their own privacy policies. We encourage you to review their privacy policies before using our service.

9. Children's Privacy

Our service is not intended for children under the age of 13. We do not knowingly collect personal information from children under 13. If you are a parent or guardian and believe your child has provided us with personal information, please contact us.

10. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date. You are advised to review this Privacy Policy periodically for any changes.

11. Contact Us

If you have any questions about this Privacy Policy, please contact us: